From P&L to Action: Bridging the Gap Between Finance and Operations in Franchises
Finance can see where performance is off in the numbers. Operations can see where execution is breaking down in the field. In most restaurant franchise systems, those two perspectives rarely meet in a way that leads to clear action.
What does it actually take to move from a signal in your financial data — labor costs up, margins compressing, a location consistently behind — to a fix in the field? And how do Ops leaders make the case for that fix in terms Finance will act on?
This roundtable brings together restaurant franchisor finance and operations leaders to explore both sides of that problem.
Finance leaders — hear directly from operations leaders:
- Which operational KPIs to watch before they show up on financial statements
- What Ops needs from you to convert financial signals into action on the ground
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Operations leaders — hear directly from finance leaders:
- How to read financial performance data and trace it back to what’s actually happening in your stores
- How to frame what you’re seeing in the field in financial terms — so you can make the case for the investment or change you know is needed
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Walk away with language, context, and questions worth taking back to your team.
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Meet the speakers
- Cassie Miller, SVP of Training and Ops Services — Craveworthy Brands
- Jon Klein, Director of Finance — WOWorks
Who should watch: Operations and finance leaders at multi-unit restaurant franchise brands, who want to connect what’s happening in the field to what’s showing up in the numbers.
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