Royalty collection is one of the most important — and often most time-consuming — financial processes for franchise brands. From calculating fees and generating invoices to collecting payments and following up on past-due accounts, managing royalties can require significant manual effort across disconnected systems and spreadsheets.
Qvinci RoyaltyHub changes that.
RoyaltyHub is an end-to-end royalty management solution designed to automate the entire royalty lifecycle in one connected platform. Franchisors can automate royalty calculations, streamline invoicing and collections, manage late payments, and gain greater visibility into royalty payment status and history all while providing franchisees a centralized view of their invoices and payments.
Built to integrate with the financial systems franchisors already use, RoyaltyHub connects royalty management with accounting and financial data to create a more efficient, transparent, and accurate royalty management process.
Here’s how franchise brands can streamline their royalty process with Qvinci RoyaltyHub.
Table of Contents
- Why Benchmarking Matters More Than Individual Financial Reports
- Identifying At-Risk Locations Earlier
- Learning From High-Performing Franchisees
- The KPIs Every Franchise Brand Should Benchmark
- What Top-Rated Franchisor Software for Franchise Performance Tracking and Analytics Should Deliver
- Turning Benchmarking Into Better Coaching
- Benchmarking Turns Data Into Growth
- FAQ
Royalty History and Activity, At a Glance
The main royalty dashboard gives franchisors a comprehensive overview of royalty activity across the ecosystem. Franchisors can see all open invoices, payment history, activity, and more across all locations.
- Gross Profit %
- Net Profit %
- Labor Cost %
- Cost of Goods Sold %
- Marketing Spend %
- Cashflow
- Revenue Growth
- Same-store sales
- EBITDA
- Other brand-specific KPIs
If franchisors need to drill down into a single location, they can click on “Customers” to see an entity’s details, including their total outstanding balance, recent invoices, recurring invoices and payments, and full email history and status.
Full visibility across the ecosystem is just the start of the benefits Qvinci RoyaltyHub offers. The recurring invoice dashboard makes it easy for brands to automatically collect and calculate royalty and flat-fee invoices every day, week, or month.
Qvinci RoyaltyHub
Automated Royalty Fee Calculations
RoyaltyHub eliminates the need to manually calculate royalty fees for every franchise location. Franchisors can establish a schedule once and calculate royalties daily, weekly, or monthly, while recurring flat fees like marketing or technology fees can be set according to their own schedule.
Once a fee rate has been established, franchisors only need the sales quantity to calculate royalty fees. RoyaltyHub offers multiple ways to update these quantities:
- Quick edit: Make changes directly to an individual invoice.
- CSV upload: Upload sales quantities in bulk.
- Integration: Automatically import quantities into RoyaltyHub from connected systems like QuickBooks, Xero, or through an API.
This flexibility allows franchisors to automate as much of the data-entry process as their existing technology and workflows require.
Streamlined and Customizable Collection Processes
Once royalty fees have been calculated, RoyaltyHub makes it easier to move from calculation to collection. After payments are calculated, RoyaltyHub can send franchisees an email notification with the upcoming payment amount due, giving them an opportunity to preview their upcoming payment amounts and double check the invoice for accuracy before payment is collected.
Additionally, invoice communications can be fully customized and branded to match the franchisor’s organization. Franchisees can receive a link to pay their invoices using ACH or credit card, creating a simpler payment experience while giving franchisors greater control over the collection process. Franchisees can also set up automatic payments to further streamline the payment process.
Complete Visibility into Every Invoice
RoyaltyHub gives franchisors a centralized view of invoice status and history across all locations through the Collections Center. Easily view open balances, due dates, payment status, emails sent per invoice, and more with the ability to filter by invoice type or date range.
Franchisees also have access to their own centralized view of their financial activity. They can review invoice history, see upcoming invoices, make payments, and manage payment plans when one has been established by the franchisor.
Automated Late and Failed Payment Management
Following up on past-due invoices can quickly become one of the most labor-intensive parts of royalty management. RoyaltyHub automates this process so franchisors don’t have to manually monitor every outstanding invoice.
When an invoice becomes past due, RoyaltyHub can automatically send payment reminders to the franchisee, reducing the need for manual follow-up. Franchisors can also establish a grace period for late payments. Once that period has elapsed, RoyaltyHub can apply a late fee, which is sent as a separate invoice to franchisees to follow accounting best practices.
RoyaltyHub can also help manage failed ACH payments without requiring the franchisor to manually identify and correct every failed transaction.
When an ACH payment fails, RoyaltyHub will:
- Identify the failed payment
- Reinstate the outstanding amount
- Apply the bounced fee
- Update the invoice with the new amount due
- Notify the franchisee of the updated balance
By automating these steps, RoyaltyHub helps keep collections moving while reducing the administrative burden associated with payment failures and past-due accounts.
Connect Royalty Data With Financial and Operational Intelligence
When RoyaltyHub is combined with Qvinci Intelligence, franchisors can connect royalty information with financial and operational data to create a comprehensive view of franchise performance in one centralized dashboard. Franchisors can roll up data across the ecosystem to understand performance at the brand level, or drill down into data at the entity level.
Instead of managing royalty calculations, invoices, payments, and financial reporting across disconnected tools, RoyaltyHub brings these processes together to create a more connected view of business performance.
Category | ERP Systems | Qvinci |
Cost | High | Significantly lower |
Implementation | Complex | Fast, minimal disruption |
Learning Curve | Steep | Low |
Core Strength | Full operations | Financial performance visibility |
Watch webinar on-demand
Consolidating Franchise Location Data: A Blueprint to Truths, Benefits, Myths, and Missteps
Featuring Caleb Ward – SVP of Finance, Stellar Service Brands
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Qvinci RoyaltyHub
Royalty Management, Completely Reimagined
RoyaltyHub is designed to fully automate the entire royalty lifecycle. From calculating fees and generating invoices to collecting payments, managing late or bounced payments, and auditing royalty amounts against AR data, RoyaltyHub gives franchisors an end-to-end solution for managing one of the most critical revenue processes in their franchise system. To see RoyaltyHub in action, schedule a demo or contact your Account Manager today.
FAQ
1. What is franchise performance benchmarking?
Franchise performance benchmarking is the process of comparing financial and operational KPIs across locations to identify trends, measure performance, and uncover opportunities for improvement. Benchmarking helps franchisors understand why some locations outperform others and where additional coaching may be needed.
2. How does benchmarking help identify at-risk franchise locations?
Benchmarking highlights locations whose KPIs consistently fall below brand averages or established targets. Instead of waiting for declining profitability or compliance issues, franchisors can identify negative trends early, investigate root causes, and provide targeted coaching before problems become more significant. This proactive approach is a core benefit Qvinci’s franchise financial performance management solution.
3. Why is standardized financial data important for franchise benchmarking?
Benchmarking only works when every location is measured using comparable financial data. If franchisees use different Charts of Accounts or inconsistent reporting practices, comparing KPIs becomes unreliable. Standardizing financial data creates accurate, apples-to-apples comparisons across the entire brand.
4. What is franchisee monitoring?
Franchisee monitoring is the ongoing process of tracking the financial wellness and operational performance of franchise locations. Modern franchisor software automates data collection and provides dashboards, KPI scorecards, benchmarking, rankings, and alerts so leadership can quickly identify both high-performing and at-risk franchisees.
5. What features should I look for in franchisor KPI tracking software?
The best franchise performance tracking and analytics platforms, namely Qvinci, include:
- Automated financial data collection
- KPI scorecards
- Benchmarking and location rankings
- At-risk location identification
- Performance dashboards
- Predictive analytics
- Cashflow forecasting
- Drill-down reporting
- Standard Chart of Accounts mapping
- Custom alerts and reporting
Together, these capabilities provide franchisors with the visibility needed to coach more effectively, improve performance, and scale their brand with minimized risk.
